Welcome Guest

Our Policies

Privacy Policy

In the context of business operations of The Fan Shoppe, the company has committed to collect client information only with the client’s consent and for the purpose(s) for which the client has given consent. Your personal information is safe with The Fan Shoppe. We respect and protect your privacy. We have designed our website so that no personal information is accessible or displayed online to the general public via our e-mail contact form or website.

All client information and business transacted with the Fan Shoppe will be safeguarded by security measures and will not be sold, rented or communicated in the form of customer lists or by any other means.

We provide links to a number of other websites that we believe can offer you useful information and services. However, we are not responsible for the privacy policies of or any actions of any third parties who control the activities of such third-party websites.

Returns & Refunds

We stand behind the products we sell. If for any reason you are not satisfied with a purchase you may return the product within 60 days of receiving it. Any return that is not under warranty and is not returned within the first 60 days will be subject to a 20% restocking fee. In the case that a restocking fee is required,  a refund will be given, less %20, once we has received the product and have determined the product is in original condition.

Shipping & Store Pickup

We understand that getting your order quickly is important to you, so we make every effort to process your order as quickly as possible. All products will be shipped within 3-5 business days of receiving the order. If a product is on back-order, The Fan Shoppe will contact the customer immediately with new shipping dates and order options.

If ‘Local Pickup’ is selected during checkout, The Fan Shoppe will contact the customer as soon as the product arrives. The customer can pick up their order during regular business hours at our Chatham, Ontario location.

We DO NOT ship to P.O. Boxes.

The Fan Shoppe
650 Riverview Dr.
Chatham ON
N7M 0N2